Winter in Washington, DC can be surprising and at times, can cause travel challenges for ticket holders. Despite the weather, however, The Washington Ballet is committed to honoring its performance calendar, and abides by the following policy:
Ticket sales for all TWB performances, including Septime Webre’s The Nutcracker, are final. There are no refunds or exchanges.
In the rare event that a TWB performance cannot take place due to a weather emergency or another emergency situation, please check washingtonballet.org for frequent updates and more information on options for ticket holders.
Please call TWB Ticket Services at 202.362.3606 x605 with any questions regarding this policy and/or to learn about the liberal ticket exchange policy that our season ticket holders enjoy. More information also available HERE.